Socialcore is a Digital Service Provider specialising in Direct Response Campaigns and Customer Conversation Management across social media and web. We have an established track record in working for leading brands delivering digital activations with rich content, cost effective software and careful positioning and are responsible for enabling brands to build long term customer relationships in a sustainable cost effective way.
Socialcore operates a unique Social Meida Contact Centre providing brands with outsourced customer service and converstation management across a wide range of digital platforms including Facebook, Twitter email and live chat. Our professional service means that leading brands can mantain 24/7 presence delivering live customer service, brand reputation and crisis management. Our SMCC also enables us to cultivate sales leads through enrich and compelling content and conversation with consumers.
Most brand managers recognise the critical need to be active on social media but are unsure of where they should invest their time and resources and how they can effectively earn a return using these platforms. With our regional knowledge we have an unrivalled track record in social media depolyment and delivery we can manage online conversations that are occuring about your brand ensuring your brand communications and commercial messaging reach the users accurately and consistently.
Our emphasis on research and empirical data means that we are well positioned to create rich content and communications that meats your qualitative and quantitative targets. It is this commitment to spreadable and sharable direct response campaigns, built on data driven research, that enables us to structure online conversations, measure their performance and continuously improve and develop your content to maximise engagement.
See what we can do for you today and contact us without delay.
All Socialcore Social Media Contact Centre Agents are Hootsuite certified.